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What stays on the office computer

Names, birth dates, member IDs and every date stay in the side panel. Nothing about a patient reaches Tabruns.

Updated November 4, 2026

Stays on the office computerStored with your account
Patient name, birth date, member ID, address, phoneThe office email you sign in with
Every date: plan start, service dates, historyYour price list, insurers and network status
Group name and number, and the rest of the portal pageYour office name and phone
The estimate itselfYour plan and billing status, from Creem
  • The page is read only when staff press Read this page, inside the browser.
  • What's read lives in the open panel's memory. Closing the panel forgets it. Nothing about a patient is saved on the computer either.
  • Dates become yes or no answers on the computer, such as “waiting period over”.
  • On-device AI reading runs inside Chrome on the computer. The page's text isn't sent anywhere.
  • The patient link carries the estimate after the #, which browsers never send.
  • Tabruns staff never see real portal pages: no remote support sessions, no page logs.
  • The panel shows the same thing under the estimate: See every plan check, then Stayed on this computer.

Full detail is in the privacy policy.

Didn't find it? Write to us and a person answers within two business days. Please leave patient details out.